Returned home today and have nothing but praise for Penguin Parking. Dropped our car off in pouring rain but the staff still had a smile and helped us avoid the worst of the rain. Smooth transfer to ship and even smother return. Great service, and don't forget he super competitive price! Will use again, and so should you!
Neil Norman, August 2017
Absolutely first class service from beginning to end. A last minute switch of vehicle was handled with no problem (and, refreshingly, no admin charge!). Within 15 minutes of arrival at Penguin Parking, the friendly and helpful staff had explained everything to us, loaded our luggage into one of their many mini busses and we were on our way to our cruise. On disembarking, they collected us within 5 minutes and whisked us back to Penguin to reunite us with our car. The whole thing was seamless, stress free, excellent value for money and a pleasant experience. They even gave us some chilled bottles of water for the journey home. We will most definitely use Penguin Parking again and have no hesitation at all in recommending them wholeheartedly to anyone needing cruise Parking at Southampton. Thank you so much.
Hilary Burns, August 2017
Very impressed with this company, will use them again and will definitely recommend them. Their efficient and professional service meant that our luggage was loaded, car keys handed over and we were away in one of their immaculately clean minibuses to the Ocean Terminal within minutes. Upon our return to the QE2 Terminal we followed the clear instructions and were collected within 10 minutes and returned to our car which was parked nearby and ready for us. We were given our keys and a chilled bottle of water each, which was very welcome on a warm day, and also given clear written instructions with directions to the motorway network to exit Southampton. All of the staff were extremely pleasant, friendly and helpful. It is good to begin and end a holiday confident that the car parking and transfers will be so well organised. We'll be back!
Peter Bentley, August 2017
I could not fault this company,I was a bit apprehensive at first as i have never left my car away from port before, but it could not have been better first class service polite staff swift transfer to port, then on our return only waited five minutes for mini bus car was ready when we got back to compound with same milleage on the clock and we were presented with two bottles of cold water for our onward journey and direction to motorway first class service ,will use again would highly recommend this company thank you all.
stephen holland, August 2017
At times we've received good service or a warm welcome but rarely both, Penguin had already got off to a good start. Moments later our bags were loaded onto a minibus which stopped behind each car and I'd exchanged my keys for a card with simple instructions to follow upon our return.
The short drive to the port was relaxing and the driver like an old friend as he gave helpful advice to help our arrival at the departure lounge. With our bags off-loaded by the same gent and already loaded onto a waiting trolley our holiday began hassle free. Our pick-up and transfer back to the car was just as easy.
It all seemed so smooth but then good service normally does and I applaud Penguin for making the effort where so many do not. I would highly recommend Penguin and will use them on any future cruises, even if we are offered free parking by the cruise line.
Paul (Kent), August 2017
Fantastic service again.
Excellent instructions meant car park was easy to find.
Very friendly, helpful staff- free bottles of water were very welcome.
Thoroughly recommend penguin cruise parking.
Nick Brown, August 2017
Would just like to say thank you to Penguin parking for their fantastic service. A friendly and well organised service. Would definitely use you again.
Kerin and Sonia, August 2017
Love working with Penguin Parking, always so organised and very happy customers,
Makes our job a lot easier thank you
Fiona Bucksey , August 2017
This was the first time I had used Penguin parking and would most definitely use them again. Stress free and relaxing from start to finish. the staff were very helpful taking care of everything and the drivers to and from the port were really friendly.
Had no worries about leaving my car with you knowing it was in safe hands whilst we enjoyed ourselves on the cruise.
Kevin, August 2017
Very pleased with this car parking would recommend it to anyone going on a cruise, its a bit way out but found it easily with our satinav, we parked the car, the people were very friendly when we arrived, got straight onto a minibus after the driver loaded our luggage, took around 15 to 20 minutes to get to the port. Were told to text them when we would be coming back when we had got our confirmatoin on the ship, when we got off we telephoned them and within 10 to 15 minutes they arrived to pick us up loaded the luggage on again for us and when we got back to the car park the car was ready and waiting, when I picked up the keys from the reception they gave us both a bottle of water for our journey.
Sharon Forde, August 2017
We have just returned from our cruise this morning and received excellent service both to the cruise terminal and back. Staff were all lovely and helpful. Would definitely recommend and use again.
Nicola Hale, August 2017
On line booking was straightforward and immediate.
The directions to Penguin Parking were clear and easy to follow.
Upon arrival the staff could not have been more helpful.
They explained the procedure for contact on return and ensured we had everything we needed.
Our wait for a transfer in both directions was minimal.
The driver was friendly and helpful and even gave us a traffic report for our journey home.
Brilliant, cannot be faulted.
Mike Tyler, August 2017
Excellent professional service, highly recommend no hassle no worries and not to expensive. Definatly use again.
Deborah, August 2017
We have used your cruise parking for 3 years now and I would just like to say how efficient your service is and the courteous and helpfulness of your drivers and staff, We loved the new logo, which does stand out, and we will definitely use you every time we cruise and even supplying 2 bottles of water on our homecoming was a lovely touch - well done Penguin.
Kathleen Abnett, August 2017
cruised on 23rd july 2017, would like to thank penguin parking for a very very good service, when we arrived we were shown where to park, then gave in the very fast key drop booth, the car keys, the very nice drivers then took our luggage and we were taken to the port, very efficient, when we came back to port we just rang and they were there within 5 minuites to take us back to our car, i would highly recommend penguine parking, i know i will use them again next time i travel from southampton, thanks again.
jackie, August 2017
Penguin Parking made our transfer to and from our cruise really easy. Everything was well organised and ran without a hitch. Nice to have a stress free way to start and end a great holiday.
Ian and Lindsay, August 2017
We cannot fault Penguin Parking for your friendly and efficient service. We will definitely be calling upon you a again next year and would recommend you to anyone requiring cruise parking. Thank you!
Peter and Sarah Riley, August 2017
Extremely efficient operation we were even contacted on the journey to the car park as we were late getting there due to bad traffic . Knowledgeable and professional staff. The bottles of water and carrier bag were a lovely touch.
Felicity Lunn, August 2017
August 2017 cruise to Norway very abley assisted by Penguin Parking, who provided a superb service with very pleasant staff both too and from the ship.
Would highly recommend this company.medical94
John @ Angela Turnbull, August 2017
We were very pleased with the service provided, clear and concise instructions when arriving for our cruise and the pickup afterwards.
Mr Jesse Donelan, August 2017
Just returned from a 2 week cruise on Britannia. My husband booked parking with penguin a few months before travel. Their prices were very competitive and the service was seamless on arrival and also collection/departure. All staff were incredibly polite and helpful and our car was waiting at the entrance of the car park on our return! I was a little concerned with the amount of luggage we had taken that we would be able to wheel carry it all to the bus, but we only had to unload it from the car the rest was done by their staff. We literally had to wait about 5 minutes when we arrived before being whisked off by a friendly and informative driver and on return waited about the same for another bus to pick us up. We were even offered complimentary water before leaving and written directions for getting back en route. Can't fault anything thank you
Alison, August 2017
Our car was with you from 26 July to 5 August. We were very satisfied with your excellent service. The transfer between park and terminal was very smooth and hassle free. The directions were clear and it was very nice to be given return directions as well. The complimentary water was also well received. We hope to see you again soon.
Elizabeth Smith, August 2017
We have returned from our first Cruise today and I can't recommend Peguin Parking highly enough. From the moment we dropped our car off and collected it today the service has been exceptional. No fuss, no bother just organisation at its best. Hassle free and competitive prices, what more could you want. Thank you!
Sarah Hawksley, August 2017
Recommended by my parents who have used this service several times. Efficient, courteous and great pricing and as Dorset residents this was such a no-hassle, cost effective option rather than asking friends for a lift! I'm more than to recommend Penguin Parking and would definitely use this service again. Many thanks!
Elaine Sealey, August 2017
This is the third year that we have used this company and have always been very pleased with the serve. The man reason was that it mentioned that it can assist with disable people because it has the Ford Galaxy. My husband is disabled and is confined to a wheelchair so he is unable to transfer into a coach and that is why the Ford Galaxy was ideal. This year we were disappointed to learn that you no long had the Ford Galaxy but had a Mercedes and this vehicle was much higher for him to get into so he had to rely on someone to lift him on to the seat and out again there and back to and from Southampton.
He found this very embarrassing so I am not sure that we would be able to use your company again.
Mrs Susan Row, August 2017
Very impressed with service from penguin parking. Directions were good to get there, even though there had been an accident on the dock area in the morning we were not delayed too long getting to ship. On return instructions were followed and pick up with within 10 minutes. Staff were very friendly and efficient, toilet facilities were good. The gesture of giving water for your onward travel was very welcome. We will definitely use this service again when we next cruise.
Lesley Fendley, August 2017
Very convenient and extremely well organised.
Peter Watson, August 2017
Good, friendly and very professional service. Would definitely recommend and use this company again!
Kevin and Sarah Stone, August 2017
very easy to find great staff who are very helpful went from car to bus to ship coming back bus was at terminal and back at car park picked up key also nice to have water from ship to car less than 30 minutes will use again
Len Lake, August 2017
Excellent service...very friendly staff make it so easy for both outward and return legs....really superb service....
Steve Marshall, July 2017
Have just used Penguin Parking whilst cruising.excellent service from beginning to end.Well organised friendly staff.good comunication.Cold drink for journey home.would recommend and use again.
Karen Burton, July 2017
Just returned after using Penguin Parking while we were on a cruise.excellent service from beginning to end.well organised and friendly staff. Nice touch giving a cold drink for journey home. Would definitely recommend and use again !!
Paul Burton, July 2017
All personnel very helpful and friendly. After disembarkation off various ships at the same time it was all very chaotic but the pink lady was there and immediately found us transport. All in all, a very impressive service.
Stuart Harrison, July 2017
We have been very pleased with every aspect of car parking. Everything was completed in a timely and professional manner.
J Sherry, July 2017
Highly efficient and friendly service. Would recommend and use these guys again.
John Phillipson, July 2017
My wife and I have used this firm quite a few times during the last few years and even though they have grown bigger that personal touch is still there and the drivers are extremely courteous and friendly.This year we were offered bottles of water on arrival which is a pleasant touch although I prefer Fanta lemon! ALWAYS helpful with directions etching. PLUS a much more economical price than those nearer the dock.Highly recommended by us to anybody looking to park their vehicle safely whilst going on a cruise !!! And don't worry about finding them when you return. The system is efficient.
John David Hill, July 2017
Excellent service. Picked up straight away from the cruise terminal and reunited with our car. Very easy and convenient. Thank you
Robert Wright, July 2017
I have now used Penguin Parking twice for Cunard cruises; once in May and then yesterday. On both occasions (both arrival and departure) everything was very easy. We got help with bags. The loos are very good. They answered their phone when they were supposed to and arrived when they said they would.
John Andrews, July 2017
A complete hassle free service from start to finish. Friendly and helpful staff make you feel that your car is in safe hands. Would recommend Penguin with confidence.
Bryn Butt, July 2017
We found the car park easy with instructions we were given. With minutes of arriving we were on our way to the port .on arrival back after coming of ship our transport back to car park ,we only had to wait about 5 minutes for pick up
Mr Robert surman, July 2017
10th July 2017 was the first time my friend Mrs Patricia Hatch and I have used Penguin Cruise Parking and were very pleased with the service they provided.
We will be sure to use them next time we cruise from Southampton. I also took one of their business cards to pass onto a friend who cruises from Southampton on a regular basis.
Mrs Wendy Morgan, July 2017
We booked with Cruise Parking, who we went with last year, but were sent to Penguin Parking instead. We found out that Cruise Parking had lost their land. Awkward. We were impressed with the professionalism attitude of PP. Everything went like clockwork. Only a short time to wait to get to the terminal to embark. On return it was as efficient. Because 2 ships came in at the same time we had to wait slightly longer and it took some time to get out of the dock. Not PPs fault. It was neat touch to hand out water to each person on collecting your keys. A good experience and we'll be using them again.
Alan Nightingale, July 2017
Just to say, what a pleasure to deal with a Company that does everything they advertise, booking the parking was easy, the directions to your parking area in Marchwood Industrial Park, from home, were so easy to follow, transportation to the cruise ship was efficiently organised. On our return, I envisaged a tedious wait, none of it, following the instructions from yourselves it was a doddle, again, and we were very soon reunited with our car, your instructions from Marchwood to the M27 were easy to follow, and our journey home soon acomplished. Thankyou Penguin Parking.
Colin & Wendy Hollingsworth
Colin Hollingsworth, July 2017
Exellent service and great staff. Will use again.
Diane Jones, July 2017
The service offered by Penguin Parking was great throughout. The directions to the facility were clear and easy to follow, and on arrival handover was very efficient. The minibus drivers were helpful, polite and friendly, and the bottled water we were given for our journey was much appreciated. We will definitely book with Penguin for future cruises.
Mike Lawson, July 2017
Used Penguin for the first time,we were given good directions prior to our cruise and found it easy to find the car park,Within 15 minutes of our arrival,our car was parked for us and we were on our way to the departure terminal.48 hours before our return,I texted Penguin with time of our disembarkation and on disembarking I telephoned to tell them we were outside the terminal. Five minute later our transport arrived and we were on our way to collect our car which was waiting for us.Before we left we were given a couple of bottles of water which was a nice gesture.I will certainly use Penguin again and would recommend them for their efficiency and customer care.
Barry Hebblethwaite, July 2017
Outstanding in every respect, excellent, efficient, courteous and friendly service from start to finish. The staff went out of their way to find the camera I dropped in the minibus and to get it to me at the terminal within an hour and in time for boarding. We plan to use Penguin again in October, and would thoroughly recommend the company.
Mike Waters, July 2017
We used Penguin parking last week whilst we were on a cruise and the service was brilliant, very efficient, would definitely use them again.
Louis Mcmanus, July 2017
It's got to be said the organisation of our parking was flawless. The staff are very well organised and friendly. The buses are smart and prompt. Facilities, toilets were immaculate. It was a hot day on our pick up day and we were provided with free bottles of water. I certainly will not hesitate in using this company again. Well done.
Ken Robinson, July 2017
This company was recommended by our travel agents, Barrhead Travel. Found the parking site easily (using the recommended postcode). We were away within minutes to the cruise terminal (we were sailing on Britannia), no issues whatsoever.
We were dropped off just a few yards from where the luggage was being loaded onto the conveyor, so no hauling heavy suitcases anywhere ! All good.
On our return, and having e-mailed a couple of days before disembarkation to advise time of arrival, we got off the boat an hour or so early. That was no problem for the team from the parking company and we were put on the coach, which left after a short wait. Our car was waiting for us on our return, packed quickly and we were on our way !
Excellent service, everything was very well organised. Staff were very friendly. Highly recommended.
Garry Morrison, July 2017
Have used your cruise parking facility several times and found it to be an excellent alternative service. Looking to book our next cruise in the near
future so will be in touch.
Regards Dave Sutton
David Sutton, July 2017
Excellent service, great pick up drivers and friendly staff
Gordon Petrie, July 2017
Would just like to say, what a friendly and efficient service provided takes all the hassle out of where to park etc.
Would definateley use again.
Ritchie Knowles, July 2017
Penguin were great. We chose the Park & Ride, it was extremely easy to book, the Staff were efficient and very friendly. After we arrived we were waiting no time at all, the driver lifted our cases in and out of the minibus and even commentated during our journey, on our return the arrangements were very straight forward and the minibus was there to meet us. The Driver even advised us on the weather and traffic conditions. I would recommend Penguin to anyone.
Ronald Theobald, July 2017
The service received on our recent cruise was outstanding. We had travelled from Scotland for our cruise so we're a wee bit weary. The staf were courteous and professional, the instructions for our return very clear departure and arrival at Southampton so easy .... would highly recommend
Mrs Margaret McGuire, July 2017
Extremely satisfied with Penguin Parking - operation very efficient and friendly. Did not have to take cases from car and carry on to shuttle, all done for you. Good value compared to P & O's charges and hassle free. Would certainly recommend.
carole tabor, July 2017
I wish I had found your company earlier. The experience could not have been bettered. A pleasant and friendly journey to the port without any problems. An information card, detailing the disembarkation procedure was useful and easy to understand. Upon disembarkation a call to the office confirmed a pick up within 5 minutes, and indeed this was achieved. My vehicle was ready for me and 2 complementary bottles of water for the journey home were supplied, a nice gesture. At £65 for seven nights parking an absolute bargain. Will definitely use again.
Bob Dinsmore, July 2017
Excellent, prompt service. Will definitely use again. Many thanks, appreciated. C & A S.
Andy Sanders, July 2017
Well organised, good parking surface, welcoming staff. A bottle of cold water each on returning to your car a nice touch. Will certainly use again.
Derek Halliday, July 2017
Different name - same great service. We wouldn't use anyone else. Courteous, efficient reliable.
Barry Evans, July 2017
Have used Penguin/ACP car parking for many times and have always had excellent and efficient service. Would not dream of using another company. We cruised from the 1st to 8th July and Penguin looked after the car. Well done Penguin and thanks for the ice cold water for our trip home. See you soon.
Peter Weeks., July 2017
An absolutely perfect user-friendly service with excellent customer care
Terry March, July 2017
Very pleased with service provided would use again.
Mrs Oldfield, July 2017
Very efficient company with extremely courteous staff,cold drinks for the journey home was a lovely touch.,will definitely use them again
John A, July 2017
To echo so many others, the whole process was efficient and well-organised. Easy to find location and helpful, friendly staff. We didn't wait long for transport at either the start or the end of our cruise. The bottled water for our trip home was especially appreciated! I would recommend Penguin Parking to everyone!
Christine Tankersley, July 2017
Your name may have changed but the service you provide is excellent. From the moment we arrived, check in, ( a nice touch with water given), transfers in and back and then check out. You couldn't be faulted.
Mike and Liz
Mike and Liz Robinson, July 2017
I can only re-iterate what has been commented upon in other testimonials......very clear driving instructions, excellent customer service, no delays and a very reasonable price. We'd definitely use again.....and yes, we did appreciate the chilled water, a nice touch.
Gordon Lock, July 2017
We found the parking process extremely efficient and well-organised, both at the start and end of our cruise. Helpful, friendly drivers - would always use them in the future. Many thanks for stress-free parking!
Teresa Freeman, July 2017
Very easy to follow directios, excellent staff, short wait for journey to the port, coach waiting for us when we disembarked an ice cold water for journey home - what could be better! The only down side - the car was covered in dust and I had to clean it. Only joking. Would definately recommend to friends and family - excellent value for money. Thank you!!!
Jerry Spencer, July 2017
The whole parking arrangement was well organised and pick-up at the terminal was prompt.
Terence Nolan, July 2017
Excellent service no hanging around waiting for the bus to the dock & speedy pick up on return. The complementary bottles of water for the return journey was very much appreciated. Would definitely use again thanks
Wendy wilson, July 2017
Excellent service, easy to follow instructions on finding the car park and for the pick up procedure. Would happily use Penguin Parking again.
Jan Martin, July 2017
Really great service. Everything ran like clockwork - no waiting to get from the car park to the dock and only a 5 minute wait to get back to the car from the dock. Also at £68 for 7 days a really excellent deal. 100% certain I will use them again when sailing from Southampton!
Barry G Whitehead, July 2017
Again we used your company to take care of our car whilst on our cruising holiday and were just as satisfied as ever ! Your people are so friendly and helpful and nothing seems to be too much trouble (everyone knows how agitated we all get before a holiday) and they are so caring. Excellent driving and sense of humour from our bus driver. We only had a few minutes to wait before being collected on our return to Southampton. We are already booked with you for our next cruise in November on Victoria and then we will be back again for next August 2018 - you just can't get rid of us !! Many thanks from both of us.
Lorraine & Stewart Ford, July 2017
Used Penguin for our recent cruise from Southampton. Penguin provided an excellent, friendly service and have no hesitation in using them again or recommending them to others.
John Graham, July 2017
Excellent service, friendly and competent staff.
Alan Stevart, July 2017
Total professional service from the original telephone conversation and booking through to the minibus service. We have a small motorhome that runs on LPG so not your average vehicle, no problem to them. Very polite helpful people all the way through. Easy to follow directions, quick to take to the port on departure and extremely quick to collect from port upon our return. The thoughtfulness to give us bottles of water for our drive home was most appreciated. Thank you. Throughly recommend.
Mr & Mrs Sergison, July 2017
This was our third cruise from Southampton and on each occasion the parking was organised for us close to the ship's berth by the cruise company. We were somewhat dismayed therefore when we were advised a couple of months ago that this option had been withdrawn for our latest cruise and we were offered Penguin Parking - to say we were a little sceptical wouldn't be an understatement, but we needn't have worried! The location was easy to find, well equipped, organised and secure, and the transfer arrangements were quick & trouble free with a very helpful driver. The return also worked like clockwork - a quick call (you can also text or email) a couple of days before when the ship advised us of the disembarkation time, followed by a call as we came out of the terminal and the distinctive 'Penguin' minibus was there in minutes - again with a helpful & friendly driver (they park on a road close by and are dispatched to the terminal to meet passenger need as we ring through). The driver unloaded our bags close to our car and the keys were ready for collection - together with two complimentary bottles of water for the onward journey. No walk to the car or long queues to get out of the car park, and an easy run to the motorway. One sceptic converted!
Andrew Kippax, July 2017
We have just returned from a cruise, having used Penguin Parking for the first time. Friendly and very well organised service at both ends of our holiday, so entirely stress free; we will certainly use PP again and recommend them to others.
Michel and Barbara Julien, July 2017
Helpful, friendly and efficient service.
Will definitely use again.
William Mair, June 2017
Drove to Southampton a couple of weeks ago to leave my car with Cruise Parking Ltd, only to be intercepted by Penguin Parking instead. They told me that Cruise Parking had lost their land and gone out of business, but Penguin had taken over their bookings. I must admit I was concerned as my travel agent had advised me of nothing wrong, but I had no choice at that late stage but to go along with it.
Their service was actually first class. Friendly driver loaded our cases while I booked in and confirmed my details which I was reassured to note they had. Cheery trip to the ship and easy pick up and return to Marchwood today. Seamless pick up, directions back to the A27 were printed and left in the car, clean toilet facilities available and a couple of complimentary bottles of water to send us on our way. Penguin has definitely moved to the top of my cruise parking list for our next cruise.
Nick Buckwell, June 2017
This is the first time we have used your service on the recommended by a friend. The instructions to find your premises were very good.The pick up and collection were very prompt and all your staff friendly and efficient.
The only downside was the amount of seagull droppings on the car roof and windscreen. In spite of this we would use your services again.
W. B. Roberts, June 2017
Many thanks for the excellent service once again. It makes a good start and finish to the holiday and is much appreciated.
Edward Duffield, June 2017
Very impressed with the service. Used it twice. Only complaint is that the car was filthy when we returned to pick it up after leaving it in a clean condition. Looked as if building work had been going on near our parking spot. Might have been concrete dust. Took a lot of cleaning when we arrived home .
Mr John M Lane, June 2017
Our first time with Penguin and everything went smoothly. Thoroughly recommended and we will use them next time
Richard, June 2017
First time we have used this Company and very pleased with the service. Received clear directions and found everyone very helpful on arrival. Would definitely use again.
Alan Page, June 2017
We have recently used Penguin Parking for the first time and were very impressed. The staff were very friendly, helpful and efficient making our transfers to and from Southampton cruise terminal effortless. Our car was ready and waiting on return. We will certainly use them again.
Gail Whitehead, June 2017
I would highly recommend this company to anyone who is looking for cruise parking. We have just returned from a cruise and the service they provide is faultless, this is the third time we have used them and will definitely use again. I really can't praise them enough. 19/6/17
Janice Perrin, June 2017
Our recent experience with Penguin parking was very good,our only criticism being in the return directions it should read junction 3
( not 2) of the M27.
Lois. Wardle, June 2017
We've just returned from a cruise and parked with Penguin Parking, there service is excellent & we would recommend them to anyone, this is our 4th time & definitely will be using them again. 18/06/17
David Lawton, June 2017
This was the first time we have used Penguin and we were extremely pleased with the whole process. The directions were spot on and we arrived with no problems. We were greeted by wonderfully pleasant people who made everything so easy. We got to the ship with no stress what so ever. On the return trip, even though we were much earlier than we expected, We were picked up with a minimal wait and taken back to the car. I cannot fault these guys and will definitely use them again on our next cruise form Southampton.
Ian Orgar Jones, June 2017
Excellent service and very efficient both ways were on our way to the ship within 10mins of arriving and was in my car within 25mins of getting of the ship. Cannot fault the service we received and if we ever cruise from Southampton again will have no hesitation in using this company. Thank you.
Stephen Hunt, June 2017
I would like to say a big thank you for the service we received from all at Penguin Parking. From the moment we arrived the instructions given were clear and straight forward from parking to handing in our key then given a laminated cared with the return instructions on the transfer to the cruise terminal was professionally delivered. On reterning to Southampton we made a phone call to Penguin and our mini bus was there waiting on arrival at the car park we handed our instructions back and our keys were efficiently handed back we were also given two bottles of water for our onward journey. Great service will be using Penguin for our parking for future adventures. Thank you once again.
Paul Roberts, June 2017
We have used this company four times . Great service . Very clean facilities. Fast transfer and pickup . Easily accessible from all routes .friendly . Recommended.union43
Michael hills, June 2017
Used this company four times , three as ACP once as Penguin.could not fault them on any occasion, friendly staff, timely service.
Will be using them again in February 18 for another cruise of 28 days
Stewart, June 2017
Having been an ACP customer for many years, the organisation and reliability is better than ever.
Everything works like clockwork with first-class communication and good friendly service from everyone from departure to arrival.
A real credit to the industry that other companies could learn from!
Thanks and best wishes
Bob Williams, June 2017
We used Penguin Parking for a week while we cruised out of Southampton on the Navigator. We were extremely impressed with the service and the excellent value for money. We came away with the overall impression that this is a very well-organised and efficient company who genuinely care about the customer experience. The company's communication was clear and comprehensive; the transfers between the car park and the dock were quick and efficient; and the complimentary bottles of water we received were most welcome. Every member of staff we met was friendly and helpful, from the transfer drivers to the staff at the car park (the blonde lady on the check-in desk whose name I don't know was so smiley and lovely!) We were met at the dock on return by the MD, Neil, who was just as friendly as the rest of his staff. Very impressed and wouldn't hesitate to recommend you to others. We look forward to using Penguin again!
Rachel and Simon , June 2017
Very easy to find, smooth processing on arrival, very friendly and knowledgeable staff. Would highly recommend and will definitely use again.
Kevin Jones, June 2017
Have used service since " Cruise Parking". With each name change service has improved. I don't think it can get any better. Well done Penguin Parking.
Already booked for future trip and will certainly recommend the excellent service.
Keith Rogers, June 2017
Excellent service from start to finish by friendly,courteous staff.Stress-free transfers to and from port.I have no hesitation in recommending this company.
Keith , June 2017
Book or call us now for your cruise parking
Call us on 023 8066 0836 or click the 'Book now' button